Privacy Policy
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
1. Information We Collect
We collect the following types of information:
Personal Information:
• Name, email address, phone number, physical address
• Payment information when you make a purchase or requesta quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication:
• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback
2. How We Use Your Information
• Providing and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
- You will only receive messages if you have explicitly opted in
- We maintain timestamped records of all opt-in actions
- We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
- You can cancel SMS notifications at any time by replying “STOP”
- You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
- All opt-out requests are processed immediately
- Message frequency varies based on your interactions with our business
- Messages will be directly related to the services you have requested
- We do not send promotional content without specific consent
- Reply “HELP” for assistance or contact us at thenewumedspa@gmail.com
- Customer support is available during regular business hours
- Standard message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
- Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
- Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
- SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive
- All service providers are contractually obligated to maintain confidentiality and security
- If required by law, legal process, or to protect our rights
- In response to valid law enforcement requests or court orders
- In case of mergers, acquisitions, or sale of assets
- In such cases, your data remains protected under the terms of this policy
5. Data Security
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication mechanisms
- Regular security assessments and updates
- Employee training on data protection
- Breach notification protocols in accordance with applicable laws
- Secure backup systems and disaster recovery procedures
6. Cookies & Tracking Technologies
- Analyze site traffic and user behavior
- Remember your preferences
- Improve website functionality and user experience
- Measure the effectiveness of our services
7. Your Rights & Choices
- Access, update, or delete your personal information
- Opt-out of marketing emails by clicking “unsubscribe” in our emails
- Opt-out of SMS messages by replying “STОР”
- Request information on how we process your data
- Withdraw consent at any time for future communications
- Lodge a complaint with a supervisory authority if you believe your rights have been violated
8. Third-Party Links
9. Changes to This Privacy Policy
10. Contact Us
- NewU MedSpa PLLC DBA NewU MedSpa
- Phone: (773) 415-2580
- Email: thenewumedspa@gmail.com
- Website: https://www.thenewumedspa.com/